30–50% of SAP Level 1 Help Desk support cases are repetitive. Why not investing in a chatbot?Talk to the bot

Our Services

A sample of what we do for you

  • SAP ALM Roadmap Definition

    Helps you build competence around modern technology. A must-have for modern SAP CoEs.

     

  • Agile and DevOps Coaching

    Organizational silos can be removed, and DevOps for SAP can help you do it. Start small but start now.

     

  • AI Chatbots for SAP Helpdesk/KBA automation

    30-50% of Level 1 IT Support cases are repetitive and your teams are overloaded with routine requests. This is where our AI Chatbot for SAP comes into play: available 24/7 on a variety of platforms (website, Fiori Launchpad, MS Teams, Slack…), it can help you reduce the agents workload and transfer the user to a live agent if necessary.

     

  • Implement S/4 with SAP Solution Manager 7.2

    SAP Solution Manager 7.2 is the recommended approach to support your S/4 implementation. It helps your business to transition to SAP S/4HANA, while ensuring 24/7 system stability, improve business processes and quickly adopt new innovations to be ready for the challenges of the future. Besides the strategy definition and scenarios implementation, we generally act as Agile coaches and help teams understand the Activate methodology, perform S/4 Fiori Apps demos and document business gaps/requirements.

  • SAP Solution Manager 7.2 Implementation

    We believe SAP Solution Manager should be the go-to ALM tool for SAP customers in 2019. It covers every aspect of modern ALM, can be integrated with any external tool, and is continuously updated with features that are requested by customers. Our team can design, implement and train your team on any scenario.

  • SAP Solution Manager 7.2 Training

    We can give you SAP Training on any SAP Solution Manager scenario. Our internal system (7.2 SPS8) can be used for hands-on training as well. A non-exhaustive list of the available SAP trainings can be found here: https://training.sap.com/trainingpath/Database+&+Technology-Solution+Manager-SAP+Application+Lifecycle+Management+(ALM).

  • SAP Identity Management Implementation

    Every customer should have a proper Identity Management tool. SAP customers can have one for “free” with SAP IDM and centrally manage user accounts with a single product.

  • SAP Identity Management Training

    We also provide SAP IDM training to customers.

  • SAP Screen Personas Implementation

    S/4 is not on your roadmap yet? Let’s beautify and simplify some of your ERP screens, so that your teams don’t have to navigate through 15 different screens before getting to the right button.

  • SAP Enable Now Implementation

    SAP recently released a new version of its e-Learning suite. One of the big new features is the “Web Assistant” that allows you to create guided tours, display on-screen explanations and generate training material while recording an SAP application.

  • Integration with ALM external tools (Jira, ServiceNow, Tricentis, HP...)

    Are you a big fan of SAP Cloud Platform? Great, we can help you build your integration with Open Connectors. If you are not familiar with this platform or don’t like the pricing, we can also implement custom connectors.

  • Integration with Business modeling tools (Aris, Signavio...)

    SAP Solution Documentation is a great repository for your business processes, documentation, technical objects and business diagrams. Moreover, you can leverage that repository for other ALM scenarios such as manual testing, automation testing, change request management, et. However, you may have a different modeling tool, and that’s fine.

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